I have a freedompop basic plan, but somehow I cannot call or receive any call or text a...

GetHuman-nchau's customer service issue with FreedomPop from December 2018

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The issue in GetHuman-nchau's own words
I have a freedompop basic plan, but somehow I cannot call or receive any call or text any more. I wonder what is wrong with the sim card. My fredompop account is still activated.
GetHuman-nchau did not yet indicate what FreedomPop should do to make this right.
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FreedomPop

Customer service issue
Reported by GetHuman-nchau
Dec 26th, 2018 - a yr ago
I have an issue with FreedomPop too
Not resolved
Seen by 12 customers so far
Similar issue to 2305 others
1 customer following this
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Timeline
GetHuman-nchau started working on this issue
Dec 26th, 2018 3:21am