On ******** my account was reset and I got new *GB of data to use for the November mont...

GetHuman1479313's customer service issue with FreedomPop from November 2018

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The issue in GetHuman1479313's own words
On ******** my account was reset and I got new *GB of data to use for the November month. I used it for abut half an hour normal use (no downloads!) and my hotspot shows that *.**GB of data was used. I have been using the device for two months now and this never happened before. I am afraid of using the unit now because of this. I don't want to upgrade and pay more money to get help on my device. This is a scam!!!!!!
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FreedomPop

Customer service issue
Reported by GetHuman1479313
Nov 3rd, 2018 - a mon ago
I have an issue with FreedomPop too
Not resolved
Seen by 4 customers so far
Similar issue to 1561 others
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Timeline
GetHuman1479313 started working on this issue
Nov 3rd 3:28pm