suspended account for billing issue

GetHuman-zakadary's customer service issue with FreedomPop from October 2018

2 views
 | 
1329 similar
 | 
0 following
Help with my FreedomPop issue
First: share to improve GetHuman-zakadary's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zakadary's next move: talk to FreedomPop when they open.
FreedomPop's call center is closed now. We will send GetHuman-zakadary a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-zakadary may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman-zakadary's own words
Use my phone ... My account got suspended for no payment. I went ahead and made a payment and updated my billing info. Freedom pop accepted the payment but still comes up with the same error saying I have to update my billing info and they want me to pay AGAIN.! So now I have no phone and no data. Resolving this issue is a real pain since I have no way to commumicate until they turn on my service which I paid for
I updated the billing info and made a payment for what they asked
Turning my service back on or letting me know what I need to do to fix it
I tried updating my billing info and making a $** dollar authorization payment
I have an issue with FreedomPop too
How GetHuman-zakadary fixed the problem
We are waiting for GetHuman-zakadary to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would FreedomPop email you?
This email address isn't valid
Follow this issue
See how GetHuman-zakadary fixes it.
This email address isn't valid

FreedomPop

Freedom Pop aim in an AT&T Phone
Customer service issue
Reported by GetHuman-zakadary
Oct 11th, 2018 - a mon ago
I have an issue with FreedomPop too
Not resolved
Seen by 2 customers so far
Similar issue to 1329 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-zakadary started working on this issue
Oct 11th 8:03am