GetHuman832361's customer service issue with FreedomPop from June 2018
Help with my FreedomPop issue
GetHuman832361's next move: talk to FreedomPop again when they open.
FreedomPop's call center is closed now. We will send GetHuman832361 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman832361's own words
I am trying to get my purchased hotspot activated. ... My Hotspot broke. I had purchased a second one and it is not activated. So I asked them to activate it and they said they would and then I have heard nothing back for * weeks. Now I cannot even get through to anyone on the telephone to talk about anything.
They understand the issue but they just will not take action.
Activating the hotspot would make this right. Before I have to cancel my account.
I have been a customer since October tenth twenty-sixteen. and have been paying every month since then.
I called the activation department three times they said I had to be forwarded to technical service. Then only by email Poseidon at technical service said that I had to be forwarded to the development area. I have never been able to speak or communicate with them at all. And now I can't get through at all. All I want is to have my device activated. I purchased it from them. Are they refusing service because I pay on time every month?
I have an issue with FreedomPop too
How GetHuman832361 fixed the problem
We are waiting for GetHuman832361 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.