I received my SIM card yesterday, *-*-**. I want this account cancelled. I was under th...

GetHuman753603's customer service issue with FreedomPop from June 2018

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The issue in GetHuman753603's own words
I received my SIM card yesterday, *-*-**. I want this account cancelled. I was under the impression that the $*.** was an introductory offer for the first month of service but I am being billed again in * weeks. Also I do not want the data top up turned on but the only way to turn it off is to pay even more money. *I also do not want to have to use an app in order to make phone calls or send texts. FreedomPop needs to be much more straight forward with its customers instead of sucking them in to a scam. I want my account canceled immediately!
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FreedomPop

Customer service issue
Reported by GetHuman753603
Jun 5th, 2018 - a yr ago
I have an issue with FreedomPop too
Fixed
Seen by 3 customers so far
Similar issue to 335 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman753603 started working on this issue
Jun 5th, 2018 8:10pm
GetHuman753603 confirmed the issue is fixed. Hooray!
Jun 6th, 2018 9:58pm