My phone number is ***-***-**** I just called to cancel my account because I just canno...

GetHuman-kalpikot's customer service issue with FreedomPop from May 2018

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The issue in GetHuman-kalpikot's own words
My phone number is ***-***-**** I just called to cancel my account because I just cannot get good coverage from my area. Voice quality is really poor. In fact I called customer service number to state my problem, there was too much echo, customer service couldn't hear me (even though I could hear her through the echo) and she said that she is forced to disconnect my call because she could not hear me. I signed up for a one year contract, thinking I was saving money, but if you look into my account, I barely had used my phone because of such bad service. I was literally forced to buy a prepaid phone for my use due to non-existent or poor coverage. The zipcode I use my phone is *****, where coverage is literally non existent. I want freedom pop to cancel my account and reimburse the whole amount. Thanks
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Customer service issue
Reported by GetHuman-kalpikot
May 16th, 2018 - 10 mons ago
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Seen by 4 customers so far
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GetHuman-kalpikot started working on this issue
May 16th, 2018 10:28pm