No mattter what I didI even called one number * times in one day and they sent me to a...

GetHuman587737's customer service issue with FreedomPop from April 2018

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The issue in GetHuman587737's own words
cancell my accountYou would not release my phone. ... No mattter what I didI even called one number * times in one day and they sent me to a*place where I couldnt log in. I beggeged them not to send me there. I was very but for * weeks i have been with out a phone thanks to freedompop.
You still owe me money I have the numbers that is associated with the return of the money. One is **.** taken March **. the other April *. i would like my money back
I have tried and tried to reach this company that is supposed to be free. i have paid out more to you than my phone company. If you would give me my money back I would say that issettled, I went to my phone co. and they fixed my phone so i can use it. Somuch for free service. I have sent several messages and you dont even bother to answer.
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FreedomPop

phone
Customer service issue
Reported by GetHuman587737
Apr 19th, 2018 - 2y ago
Not resolved
Seen by 31 customers so far
Similar issue to 693 others
1 customer following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman587737 started working on this issue
Apr 19th, 2018 6:07pm
GetHuman587737 indicated the issue is not fixed yet.
Apr 22nd, 2018 8:42pm
GetHuman587737 indicated the issue is not fixed yet.
Apr 22nd, 2018 8:44pm