Good afternoon.*My order *********Why don't you respond to my messages?*Almost a year a...

GetHuman-rcivunin's Complaint issue with FragranceX.com from December 2020

Help with my FragranceX.com issue
First: share to improve GetHuman-rcivunin's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-rcivunin's own words
Good afternoon.*My order *********Why don't you respond to my messages?*Almost a year ago, I placed an order in your store. I received an item of poor quality. It took a very long time to return the product because I had problems with the delivery service. But the package was returned to you. It's been a month and a half, but you haven't responded to my messages. Before I returned the product to you, I asked if I would get a refund in this case, and now you do not respond to my messages!!*Ruslan

GetHuman-rcivunin did not yet indicate what FragranceX.com should do to make this right.

How GetHuman-rcivunin fixed the problem

We are waiting for GetHuman-rcivunin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get FragranceX.com's attention and get better help faster. Tap below to get started.
Having FragranceX.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

FragranceX.com

Complaint issue
Reported by GetHuman-rcivunin
Dec 5th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 67 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-rcivunin started working on this issue
Dec 5th, 2020 7:07pm
GetHuman-rcivunin indicated the issue is not fixed yet.
Dec 6th, 2020 7:05pm