You have not provided up to date information regarding your program schedule to folks l...

GetHuman5343027's customer service issue with Fox News from October 2020

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The issue in GetHuman5343027's own words
You have not provided up to date information regarding your program schedule to folks like DISH and DIRECT. For example your program information for this evening says at * PM eastern "Hannity" not VP debate. Someone checking their guide might program a channel change, or tune to CNN because their guide information is the VP debate. This is not a one time problem it is and has been an ongoing situation. Surely you have someone who could keep guides up to date rather than guide viewers over to the competition???

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Fox News

Customer service issue
Reported by GetHuman5343027
Oct 7th, 2020 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 564 others
0 customers following this

Timeline

GetHuman5343027 started working on this issue
Oct 7th, 2020 2:53pm