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The issue in GetHuman5343027's own words
You have not provided up to date information regarding your program schedule to folks like DISH and DIRECT. For example your program information for this evening says at * PM eastern "Hannity" not VP debate. Someone checking their guide might program a channel change, or tune to CNN because their guide information is the VP debate. This is not a one time problem it is and has been an ongoing situation. Surely you have someone who could keep guides up to date rather than guide viewers over to the competition???
GetHuman5343027 did not yet indicate what Fox News should do to make this right.
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