I have just been on the phone with your customer service dept. What a shock to see my b...

GetHuman-pmyersp's Complaint issue with Fort Worth Star-Telegram from July 2019

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The issue in GetHuman-pmyersp's own words
I have just been on the phone with your customer service dept. What a shock to see my bank account transactions this morning (online) and to see the FW Star Telegram doubled the price of our subscription. With NO warning. That amount that exceeds $** is MORE than the Dallas Morning News subscription (we take both papers). And your paper is a condensation of the DMN. Amazing. Your representative agreed to back off the $*** cost and reduce it to half. We have been a customer since **** and we know the cost of printing a paper and distributing it has increased tremendously. But we will not pay $*** a month for two papers. I did not cancel this morning, and will give you one more opportunity to keep our business, but that's it. And in reality, a year and a half ago, we were paying $**.** a month...that didn't last long. This is no way to run a business and run off customers.

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Fort Worth Star-Telegram

Complaint issue
Reported by GetHuman-pmyersp
Jul 5th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 287 others
0 customers following this

Timeline

GetHuman-pmyersp started working on this issue
Jul 5th, 2019 1:38pm