Engine ck light came on, engine ran ruff for a few miles, then every thing was fine, bu...

GetHuman-aircircu's customer service issue with Ford from January 2019

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The issue in GetHuman-aircircu's own words
Engine ck light came on, engine ran ruff for a few miles, then every thing was fine, but ck light remained on for the next several engine starts. Truck has been running fine since then. Made *am appointment with Ford to see what codes were set and was told there would be $** diagnostic fee to check codes which I did not like, but felt I had no other choice at the time. Was told I needed a $*** tune up after more than *hrs (****am) and had to ask what codes were set, as they were not on invoice. Terrible service. Total invoice charge was $***.** from this dealership who brags about being in Fords top **'s dealers. While there I met with sales person who showed me **** Super crew that I have been considering, but nor anymore after this rip off.
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Customer service issue
Reported by GetHuman-aircircu
Jan 16th, 2019 - a mon ago
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GetHuman-aircircu started working on this issue
Jan 16th 4:45pm