Dear Ford Dealer , * Ford : opened a case for me in order to notify your dealership of...

GetHuman-aoudid's customer service issue with Ford from December 2018

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The issue in GetHuman-aoudid's own words
Dear Ford Dealer , * Ford : opened a case for me in order to notify your dealership of your concern*inquiry Case number is (*****)*I’m *st Owner for Ford Focus ****, and I have a problem with the Gearbox from day one until now. The Dealer in Cairo, Egypt , change the TCM for the gearbox few month ago(*********). And I’m still have the same problem, The Dealer want to charge me **,*** L.E for changing part at the Gearbox , Dealer can give discount **% .and I have the Right to complain about it. I own ford in **** at USA ( Mustang , Expedition) ,In Egypt I won Focus **** , and I sale it and bought Ford Focus ****.. and was Nightmare Until this days.* * Please contact me ASAP, as I don’t have any transportation except my car.* * Chassis No ***** ( Ford Focus **** )*Dealer ( Auto Jameel ) Abour Branch , Cairo, Egypt **Best Regards, **Ahmed Oudid Awadalla**** **** ***** **

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Ford

Customer service issue
Reported by GetHuman-aoudid
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 190 others
0 customers following this

Timeline

GetHuman-aoudid started working on this issue
Dec 25th, 2018 12:59pm