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FogDog.com Customer FAQ

Top Answers & How-to Guides

What is FogDog.com's Phone Number?

The question we are asked most often is about how to talk to FogDog.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the status of my order?

To check the status of your order, simply log in to your account on FogDog.com and navigate to the "Order History" section. There,...
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Contact FogDog.com customer service

Ordering

How can I place an order?

To place an order on FogDog.com, simply browse our website and add desired items to your shopping cart. Once you have finished shopping,...
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Can I cancel or change an order after it has been placed?

Yes, you can cancel or change an order after it has been placed on FogDog.com. However, there are certain conditions and time limits...
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About FogDog

What is FogDog.com?

FogDog.com is an online retailer offering a wide selection of sporting goods and equipment. It is a one-stop destination for sports...
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Payment Methods

What payment methods do you accept?

At FogDog.com, we offer multiple convenient payment options to suit your preferences. You can make purchases using major credit or...
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Return Policy

What is your return policy?

Our return policy at FogDog.com is designed to ensure customer satisfaction. If for any reason you are unhappy with your purchase,...
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What if my item is damaged or defective?

If your item from FogDog.com arrives damaged or defective, we are committed to resolving the issue promptly. We recommend that you...
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Order Tracking

Can I track my order?

Yes, you can track your order on FogDog.com. Once your order has been shipped, you will receive a confirmation email with a tracking...
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What is the status of my order?

To check the status of your order, simply log in to your account on FogDog.com and navigate to the "Order History" section. There,...
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Shipping

How long does shipping take?

At FogDog.com, we understand the excitement of receiving your order promptly. The shipping time with us varies depending on several...
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Do you offer international shipping?

Yes, we offer international shipping to select countries. At FogDog.com, we understand that our customers come from all around the...
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Loyalty Program

Is there a loyalty program or rewards program?

Yes, FogDog.com offers a loyalty program called "FogPoints." With FogPoints, customers can earn rewards for their purchases. Every...
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Customer Service

What are your customer service hours?

Our customer service hours at FogDog.com are from 9:00 AM to 9:00 PM, Monday to Friday, and 10:00 AM to 6:00 PM on weekends. We understand...
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Help me with my FogDog.com customer service issue

Ask any question you have about FogDog.com customer service. We will do our best to get you answers right away.
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