spent almost * *** hours placing a mothers day plant order . The first ** minutes ended...

GetHuman2881210's complaint issue with Flowers.com from May 2019

3 views
 | 
10 similar
 | 
0 following
Help with my Flowers.com issue
Next: our robot will wait on hold for GetHuman2881210 to get a Flowers.com rep on the line!
Always use the GetHuman Phone tocall Flowers.com. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2881210's own words
spent almost * *** hours placing a mothers day plant order . The first ** minutes ended with no order no understanding and a hang up or disconnection . The other hour plus was another call with again lack of product knowledge and a ** minute conversation that as a Passport member I was not entitled to the prom code mday**. Eventually I got to talk with a supervisor who agreed with my problem and recommended that **** flowers will do a better job in training. She apologized for my wasted time on the phone and offered me a ** % discount or $*.** for my time . I declined and recommended that she keep the money and use it for training. I expect that my family and I will direct our future business to a better staffed and more competent competitor
GetHuman2881210 did not yet indicate what Flowers.com should do to make this right.
I have an issue with Flowers.com too
How GetHuman2881210 fixed the problem
We are waiting for GetHuman2881210 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Flowers.com's attention and get better help faster. Tap below to get started.
Having Flowers.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2881210 fixes it.
This email address isn't valid

Flowers.com

complaint issue
Reported by GetHuman2881210
May 7th, 2019 - a mon ago
I have an issue with Flowers.com too
Fixed
Seen by 3 customers so far
Similar issue to 10 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman2881210 started working on this issue
May 7th 6:12pm
GetHuman2881210 indicated the issue is not fixed yet.
May 8th 1:01pm