Received a letter in the mail that for an insurance plan that covers certain parts of t...

GetHuman-pbillp's customer service issue with Florida Power & Light from October 2020

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The issue in GetHuman-pbillp's own words
Received a letter in the mail that for an insurance plan that covers certain parts of the exterior electrical system on our home. This mail piece claims that the home owner is responsible for the repair and replacement of certain exterior electrical parts:*Weatherhead and Insulator, Service entrance conductor and riser, and Meter Base.*The issue I have is that I was under the impression that all connections that are prior to the meter, including the meter and its mounting base were the property of FP&L, and therefore FP&Ls responsibility for repair and maintenance. *Please advise.**Sincerely*W.J.Pellegrini***** Fletcher St.*Hollywood FL ******email: *****@***.com

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Florida Power & Light

Customer service issue
Reported by GetHuman-pbillp
Oct 8th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2141 others
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GetHuman-pbillp started working on this issue
Oct 8th, 2020 11:37am