FPL: I have an urgent situation I need help with. I live at *** **TH AVE NE NAPLES, F...

GetHuman-jkath's customer service issue with Florida Power & Light from May 2019

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The issue in GetHuman-jkath's own words
FPL: I have an urgent situation I need help with. I live at *** **TH AVE NE NAPLES, FL *****. In the past few weeks my power has gone out multiple times for no apparent reason. It always has ** households and main power line as the source of the issue. I have lived at this address for ** years and we NEVER have lost power in the past other than for hurricane or really bad storm. Why all of a sudden is our power going out for hours on end, just because? I have had to throw away a LOT of food that is not safe to eat without refrigeration. I would like this to be looked into and a response of your findings. This is too stressful to worry about not having power on a normal basis and the thought of having to spend hundreds of dollars on food replacement.
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Florida Power & Light

Customer service issue
Reported by GetHuman-jkath
May 10th, 2019 - a mon ago
I have an issue with Florida Power & Light too
Not resolved
Seen by 3 customers so far
Similar issue to 2361 others
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Timeline
GetHuman-jkath started working on this issue
May 10th 1:37pm