I was never explained how my electric bill has doubled in as little as one year. I use...

GetHuman1170951's customer service issue with Florida Power & Light from September 2018

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The issue in GetHuman1170951's own words
I was never explained how my electric bill has doubled in as little as one year. I use to have plugins because my husband and I are over ** and are alone. Now even doe we removed our plugin we don't see much of a change. However ever since the people upstairs moved in I noticed that our electricity bill has spiked up. My next door neighbor tells me their apartment is freezing. Would that their AC have anything to do with ours. Is there any way someone can come and inspect my apartment and explain to us what is or what we doing wrong. Please remember only two people live in this * room apartment and none of us routine has changed. Please send us an inspector to help us resolve this problem. I suffer from allergies and asthma, and still and all we keep our AC under ** degrees. Please help us!
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Florida Power & Light

Customer service issue
Reported by GetHuman1170951
Sep 20th, 2018 - 6 mons ago
I have an issue with Florida Power & Light too
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GetHuman1170951 started working on this issue
Sep 20th, 2018 3:26pm