When we opened our new account, we were told we would have to pay a $*,*** deposit!! I...

GetHuman1160004's customer service issue with Florida Power & Light from September 2018

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The issue in GetHuman1160004's own words
When we opened our new account, we were told we would have to pay a $*,*** deposit!! I later found out from an FPL phone representative that that happened because our Equifax account was frozen so FPL could not check our credit. Our credit is excellent and the account is not frozen. I need to talk to a representative about checking the credit and, based on that, reducing or eliminating the huge deposit.
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Florida Power & Light

Customer service issue
Reported by GetHuman1160004
Sep 18th, 2018 - 6 mons ago
I have an issue with Florida Power & Light too
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Seen by 1 customer so far
Similar issue to 755 others
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Timeline
GetHuman1160004 started working on this issue
Sep 18th, 2018 11:04pm