Customer for more than ** years and never missed a payment until this year when account...
GetHuman-jmbaker's customer service issue with Florida Power & Light from July 2018
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The issue in GetHuman-jmbaker's own words
Customer for more than ** years and never missed a payment until this year when account was hacked and during change to new account bill came due and was returned. My first time.*With the new account I paid May and June.*Now July payment was rejected stated account closed which is false. Pay all bills and perfect credit rating. Must be billing error using old account. Please help as I am caregiver for wife **** due to blindness and cannot walk.*Appreciate any and all help.**Thank you*Jack Baker****-***-****
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How GetHuman-jmbaker fixed the problem
Had to use alternative payments source which was no solution but give up on help from fpl as no human contact is disgrace to paying customers
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