Customer for more than ** years and never missed a payment until this year when account...

GetHuman-jmbaker's customer service issue with Florida Power & Light from July 2018

Help with my Florida Power & Light issue
The issue in GetHuman-jmbaker's own words
Customer for more than ** years and never missed a payment until this year when account was hacked and during change to new account bill came due and was returned. My first time.*With the new account I paid May and June.*Now July payment was rejected stated account closed which is false. Pay all bills and perfect credit rating. Must be billing error using old account. Please help as I am caregiver for wife **** due to blindness and cannot walk.*Appreciate any and all help.**Thank you*Jack Baker****-***-****
GetHuman-jmbaker did not yet indicate what Florida Power & Light should do to make this right.
I have an issue with Florida Power & Light too
How GetHuman-jmbaker fixed the problem
Had to use alternative payments source which was no solution but give up on help from fpl as no human contact is disgrace to paying customers
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Florida Power & Light

Customer service issue
Reported by GetHuman-jmbaker
Jul 2nd, 2018 - 10 mons ago
I have an issue with Florida Power & Light too
Fixed
GetHuman-jmbaker shared how to fix
Seen by 9 customers so far
Similar issue to 324 others
0 customers following this
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Timeline
GetHuman-jmbaker started working on this issue
Jul 2nd, 2018 2:25pm
GetHuman-jmbaker indicated the issue is not fixed yet.
Jul 2nd, 2018 4:03pm
GetHuman-jmbaker indicated the issue is not fixed yet.
Jul 2nd, 2018 4:03pm
GetHuman-jmbaker indicated the issue is not fixed yet.
Jul 2nd, 2018 9:33pm
GetHuman-jmbaker confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 4:09pm
GetHuman-jmbaker confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 4:09pm
GetHuman-jmbaker confirmed the issue is fixed. Hooray!
Jan 25th 12:41am