Actually I am trying to find out some information that I was told by a friend. We have...

GetHuman-boothmal's customer service issue with Florida Blue from October 2018

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Actually I am trying to find out some information that I was told by a friend. We have a step-dad who is survived by his stepchildren. Our mother passed away o** years ago. Since then my husband and sister-in-law have been given guardianship over him, as he is ** and has dementia. He is living in memorycare and anytime he needs to be transported to the hospital they call an ambulance, which is fine, yet it is quite costly and I was told by my friend that her mother , who is in the same situation does not have to pay the $*** each way because she is a dementia patient as well. Do you know if that is the case with bcbs OF fLorida and if so, what do we need to do in order to have that privilege?
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Florida Blue

Customer service issue
Reported by GetHuman-boothmal
Oct 18th, 2018 - a mon ago
I have an issue with Florida Blue too
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GetHuman-boothmal started working on this issue
Oct 18th 6:41pm