Good evening.*A few weeks ago I bought * tickets for the trip Geneva (Switzerland) to T...

GetHuman-abertoll's Find My Reservation issue with FlixBus from July 2020

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Good evening.*A few weeks ago I bought * tickets for the trip Geneva (Switzerland) to Torino (Italy)*and return:**) Prenotation **********, departure from Geneva on July ** at h. **,**.*Passenger: Elizabeth Dela Cruz**) Prenotation **********, departure from Geneva at h. **,** and return from Torino to Geneva on July ** at h. **,**.*Passenger: Edwina Simpan Guerrero.**) Prenotation **********, departure from Torino on July ** at h. **,***Passenger: Elizabeth Dela Cruz.*Now I see in your timetable that these trips are not anymore available:*on July ** theres no anymore trip from Geneva to Torino, on July ** theres not anymore the trip of **,** from Geneva to Torino, but there are trips with other schedules, on July ** theres not anymore the trip from Torino to Geneva at *,**, but there is only one trip at **,**.*What I would like to know is: the trip on July ** from Geneva to Torino at **,** and on July ** from Geneva to Torino at **,** and on July ** at *,** from Torino to Geneva have been cancelled or are still available?*In case they have been cancelled, could you pls send me a notification via email with written which options you offer me, foe example to travel from Geneva to Torino on July ** instead than on July ** at the same price, to travel from Geneva from Torino on July ** at the same price with another trip instead than at **,**, to travel from Torino to Geneva at the same price on July ** instead than at *,** with another trip or to travel on July ** always at same price.*Let me know pls.*Alessandro Bertolla*email: *****@***.com

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FlixBus

Find My Reservation issue
Reported by GetHuman-abertoll
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 745 others
0 customers following this

Timeline

GetHuman-abertoll started working on this issue
Jul 8th 9:29pm
GetHuman-abertoll shared this issue with your circles on Google+
Jul 8th 9:31pm
GetHuman-abertoll indicated the issue is not fixed yet.
Jul 10th 3:24pm