Hello, my name is Tsetsila glykeria.*Tree days before I have an accident in Amsterdam...

GetHuman2617922's customer service issue with FlixBus from March 2019

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The issue in GetHuman2617922's own words
Hello, my name is Tsetsila glykeria.*Tree days before I have an accident in Amsterdam. Someone stolen my wallet with all my personal belongs inside. I have organized with my company to go from Amsterdam to dusseldorf in ********** and *:** o clock with flix bus.But when I understood that someone is stolen my Id and my credit cards I can't change my ticket and the driver told me that I can't go with their.*So, I went in police station with one of four friends I took the report and I bought two other tickets for ** o'clock. *I asked here the flix bus service and they told me that I can take back a refund for these unused tickets.*Please contact with me because I can't find you in telephone.*Thank you. *I am waiting for your response.* *The booking confirmation for unused tickets is: **********
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FlixBus

Customer service issue
Reported by GetHuman2617922
Mar 28th, 2019 - a mon ago
I have an issue with FlixBus too
Fixed
Seen by 13 customers so far
Similar issue to 413 others
0 customers following this
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Timeline
GetHuman2617922 started working on this issue
Mar 28th 5:40pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:35pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:36pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:38pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:38pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:40pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:40pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:41pm
GetHuman2617922 indicated the issue is not fixed yet.
Mar 31st 7:41pm