About * years ago I purchased a Flexsteel reclining sofa at Carolina Furniture Concepts...
GetHuman-egreenrn's customer service issue with Flexsteel Industries, Inc. from March 2019
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About * years ago I purchased a Flexsteel reclining sofa at Carolina Furniture Concepts in *Waynesville NC. I bought your product because of the warranty on the reclining mechanism and to date it works perfect. The fabric on the product has as I was told has been very durable, however the padding is gone. It is now to the point of being uncomfortable and I am needing to replace. I would like to buy a product with the quality of recliner and fabric as yours but am afraid to because I think the padding is in question. I also need t say I am not a heavy person and weigh about *** and the sofa doesn't get a lot of use as I am single and other than an occasional guest I am the only user. his there some help you can provide?
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