Good evening, **October **** I spoke on the phone with a representative and thought I h...

GetHuman2027102's customer service issue with Fitness 19 from January 2019

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The issue in GetHuman2027102's own words
Good evening, **October **** I spoke on the phone with a representative and thought I had canceled* however, I just found out I did not cancel and did not realize **.** was being pulled out every month since the incident. My card was declined on mid January because I got a new bank account and started receiving calls from staff saying I need to come in cancel, but I currently have no way to come in at all as I am going through college and medical disabilities with in the marine corps. I told them I would call tomorrow after class to pay and said I don't like the way they are talking and harassment I am receiving. Then the person from Rancho, CA haven store got angry with me informing me any gym would do this. Which I agree yes I need to pay the gym and I will, but during the phone call I was in class. I want to pay the debt and cancel and never want to deal with this gym again, I apologize for the inconvenience I just do not want to work with the Rancho, Ca store to get this done and I would appreciate it if I had somebody from another store contact me or a corporate representative. I am really sorry for this all, but i can't deal with rude*angry managers who do not understand life situations currently going on. I just want to pay it and be done I just got out of the marines and I am dealing with a lot of medical and school issues, I just want to take care of this over the phone and email please. Thank you for your time and have great day.
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Fitness 19

Customer service issue
Reported by GetHuman2027102
Jan 24th, 2019 - 3 mons ago
I have an issue with Fitness 19 too
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Seen by 1 customer so far
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GetHuman2027102 started working on this issue
Jan 24th 12:59am