I had my ac repaired I paid the **.** co-pay directly to ac company. * weeks later I ge...

GetHuman5199323's customer service issue with Fidelity National Home Warranty from August 2020

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The issue in GetHuman5199323's own words
I had my ac repaired I paid the **.** co-pay directly to ac company. * weeks later I get a bill from Fidelity stating that if I don't pay my **.** co-pay my contract would be terminated. So I paid Fidelity, then I realized I paid twice. I called Fidelity on *-** the rep put me on hold and called ac co and told me I was right I paid twice, I should get my **.** back in *-** business days. I haven't received it yet. So I called back yesterday and was told they have no record of it and if I wanted my **.** back I would have to email them a copy from ac co as proof I paid. I have email copy and want to send it in but can't find email for them. Thank You Rich Minnuies

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Fidelity National Home Warranty

Customer service issue
Reported by GetHuman5199323
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 17 others
0 customers following this

Timeline

GetHuman5199323 started working on this issue
Aug 26th 12:41am

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