Attention: *Please check on this package. I created an account online and was instructe...

GetHuman5303090's customer service issue with FedEx International from September 2020

Help with my FedEx International issue
The issue in GetHuman5303090's own words
Attention: *Please check on this package. I created an account online and was instructed to add my credit card so that my account can be charged the fee of ***.** for returning the package back to the sender because we are not able to pay the ***.** in taxes. I was told by customer service representative that it will be taken care of in * business days and I haven't heard or seen any update on this. the package info is below and my account number is *********, my name is Danny Green, the package belongs to my wife I'm just paying for the return of it. Thanks a lot in advance************* *Notice graphic*No scheduled delivery date available at this time.*Scheduled delivery:Pending*CLEARANCE DELAY*SANTIAGO, DO*GET STATUS UPDATES*FROM*PFLUGERVILLE, TX US**TO*PUERTO PLATA DO

GetHuman5303090 did not yet indicate what FedEx International should do to make this right.

How GetHuman5303090 fixed the problem
who told you that it was fixed? please do not jump ahead, this issue is no where close to being finished. FEDEX International still have not moved my package and this have been since july **, my package is still sitting down at the airport in santo domingo in the fedex terminal and no one seems to give a ****. somebody need to be professional and do something.. please look into this issue. Fedex package *************
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FedEx International

Customer service issue
Reported by GetHuman5303090
Sep 29th, 2020 - 2 years ago
Fixed
GetHuman5303090 shared how to fix
Seen by 36 customers so far
Similar issue to 40 others
0 customers following this
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Timeline

GetHuman5303090 started working on this issue
Sep 29th, 2020 8:41pm
GetHuman5303090 confirmed the issue is fixed. Hooray!
Sep 30th, 2020 12:56am