Favor is providing free deliveries for seniors (***) from some grocery stores in Housto...

GetHuman4885833's customer service issue with Favor Delivery from May 2020

Help with my Favor Delivery issue
The issue in GetHuman4885833's own words
Favor is providing free deliveries for seniors (***) from some grocery stores in Houston. I am **, but I have serious underlying health conditions that make me very vulnerable to COVID **, so I cannot shop in stores myself, and curbside pickup at my favorite store adds a *% surcharge to each item which has been very difficult for me since I am on a fixed budget. I need to know if they offer this service to people under ** with my issues. But there is NO number to call that I have been able to find! Can you help?

GetHuman4885833 did not yet indicate what Favor Delivery should do to make this right.

How GetHuman4885833 fixed the problem
I emailed them at the email address I got from GetHuman.com. Thank you SO much! They told me how to fix my problem (basically they told me to lie). I followed their direction (since it was Favor telling me to lie to Favor), and I was able to get groceries at the store I can afford instead of continuing to get them from a store I cannot afford! I have saved the link to the GetHuman website, and I will be turning to you whenever I can't find customer service again!
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Favor Delivery

Customer service issue
Reported by GetHuman4885833
May 29th, 2020 - a year ago
Fixed
GetHuman4885833 shared how to fix
Seen by 15 customers so far
Similar issue to 551 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4885833 started working on this issue
May 29th, 2020 2:32pm
GetHuman4885833 shared this issue with friends on Facebook
May 29th, 2020 2:40pm
GetHuman4885833 confirmed the issue is fixed. Hooray!
May 30th, 2020 3:24am