I'm very disappointed in this company...i ordered a sweater for my son's birthday and i...

GetHuman-deedabru's customer service issue with Fanatics.com from December 2018

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The issue in GetHuman-deedabru's own words
I'm very disappointed in this company...i ordered a sweater for my son's birthday and it was too big...i don't have an option to just exchange it for the right size according to the chat person, the option for getting it for the same price is gone so its gonna be at least an extra **$ or more and then I get charged a fee for a return label and dont get reimbursed for the shipping!? Are you kidding me?? I feel bad if I dont get him the sweater now but i guarantee i will never buy from fanatics again! I like more of a HASSLE FREE kind of business...getting a size smaller without getting screwed out of money or having to pay even more!
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Fanatics.com

Customer service issue
Reported by GetHuman-deedabru
Dec 3rd, 2018 - 2 mons ago
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GetHuman-deedabru started working on this issue
Dec 3rd, 2018 5:44pm