Hello, **My order number is ***-****-******I placed my order on *******, and it shipped...

GetHuman-bermeoo's customer service issue with Fanatics.com from October 2018

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The issue in GetHuman-bermeoo's own words
Hello, **My order number is ***-****-******I placed my order on *******, and it shipped from your facility on *******. It was set to be delivered by *******. **I called FEDEX and gave them the Tracking number: ********************. All that they could tell me was to reach out to USPS because now the package is in USPS hands, and it was supposed to be delivered on Saturday, and they could not tell me where it was. **This will be the last time I ever order from Fanatics if my package was lost. I ordered with free shipping. I expect that that means my package will be delivered for free, and not that I will have to track down my own package for free.**Please advise.**Thank you
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Customer service issue
Reported by GetHuman-bermeoo
Oct 8th, 2018 - a yr ago
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GetHuman-bermeoo started working on this issue
Oct 8th, 2018 7:32pm