I need a very fast result. It involves a complaint I made **** December of ****. It's a...

GetHuman-katebean's customer service issue with Family Dollar Stores Inc. from April 2020

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The issue in GetHuman-katebean's own words
I need a very fast result. It involves a complaint I made **** December of ****. It's about a check that's I didn't recognize. After speaking to an associate I realized who had getting the check for under $**. I was upset at the time. But this was my step daughter I didn't realize my husband had given her a couple of blank checks. Anyways my problem is it's now April **** there are three stores within walking distance of my step daughter's house with this virus my daughter's car is not working and cannot afford have it fixed. She does not have a grocery store in walking distance she can only walk to get food and other items at a Cumberland Farms or an Irving mainway what you're both gas stations. Or Family Dollar but for some reason after * years the store manager will still not allow my daughter in the store. Over an $* check now I understand the policy is if it's a stolen check which I believed it was at the time I guess you're banned for a year or whatever the manager feels right is what she told me. I'm sure that's not the truth but anyways we have long pass this in our family and my daughter has just avoided the store due to this woman has just apparently been looking for anything to get her out of the store that's what she says I'm sure it's still it's a little far-fetched but considering this the woman threatened to call the police three years ago when my daughter stopped in to get a phone charger I need this taken care of she's is without a car and unable to reach any of us family cuz we live in Maine she lives in New Hampshire she needs access to that Family Dollar Store. Please please get this resolved so she can go up and go by yourself some milk and get some hygiene needs. Immediate attention would be very imperative YouTube my daughter has spent $** in a taxi over the past week due to taking a cab toys because she can't go into Family Dollar it was only two and a half miles round trip. I was on the phone with my daughter the day she went in to try to buy the phone cord and she had exhausted all of her options her car was broke down in the parking lot yet she walked a half a mile to the store up the street who didn't sell any she had me on the phone when she went in just was two or three years back and the anger and hatred towards this associate manager put my daughter was definitely coming from somewhere else my daughter doesn't even know the woman she has learned about her over the years but they don't know each other so why the hateful Manor. Please my phone number is ***-***-****. My name is mrs. Mary Bean and when I called the store to find out about the check that had gone through it was in December **** for a total of under $** I believe it was $*.** or something like that. My husband and I I'd like to have a resolution by the end of today if possible thank you

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Family Dollar Stores Inc.

Customer service issue
Reported by GetHuman-katebean
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1140 others
0 customers following this

Timeline

GetHuman-katebean started working on this issue
Apr 14th 4:10pm

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