We stayed at Fairfield by Marriott in Springfield, IL (Oct. **-** ****). It was myself...

GetHuman-amrevman's customer service issue with Fairfield Inn and Suites from October 2019

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The issue in GetHuman-amrevman's own words
We stayed at Fairfield by Marriott in Springfield, IL (Oct. **-** ****). It was myself, my wife and two grandchildren (we had two rooms). There were some issues that confronted us in the room. This is not a complaint but rather praise for a Fairfield employee who helped us. Her name is Makenzy Hyink (Operations Manager). She got involved and took care of all issues and, in particular, treated us like royalty. You should use her to train others in the fine art of taking care of guests.

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Fairfield Inn and Suites

Customer service issue
Reported by GetHuman-amrevman
Oct 28th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 135 others
0 customers following this

Timeline

GetHuman-amrevman started working on this issue
Oct 28th, 2019 7:32pm

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