I have two Instagram accounts and the other day they were not working correctly and not...

GetHuman5868128's Can't Receive Code to Reset issue with Facebook from March 2021

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The issue in GetHuman5868128's own words
I have two Instagram accounts and the other day they were not working correctly and nothing would load. I tried deleted the app and eventually logged out of my main account to see if that would help. After it started working again Instagram wouldn’t let me login to my main account. Every time i tried to use my password it would try to send me a “security code” through my phone number even though I don’t have two-factor authentication set up. I never got sent a code. I tried through my email as well, and they never sent a code there either. I couldn’t even login through my Facebook even though it says it was attached. I’m not sure what’s wrong but I tried to contact Facebook about the issue and they sent me an email saying to send a picture of myself with a handwritten code, my name, and my username for Instagram to identify it was me. I sent all of that plus an additional email and I still have yet to hear anything back, so I’m getting quite frustrated with this system.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman5868128
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 139068 others
0 customers following this

Timeline

GetHuman5868128 started working on this issue
Mar 20th 3:57pm