It's been about * years or so I lost access to my Facebook account because it used to a...

GetHuman-ameere's customer service issue with Facebook from August 2020

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The issue in GetHuman-ameere's own words
It's been about * years or so I lost access to my Facebook account because it used to ask for my * digits code and I don't have access to either that phone or number. I changed both of them and I didn't really noticed or cared that much about * digits code. Now when I need it back, it's difficult to tell them and prove them as well that indeed this is my account. I have my own ways to prove but they need it in their way. I did sent them one of my ID but the keep rejecting say in to send the right information. I really don't know what am I doing wrong. I would really appreciate if I can get some help on getting my account back. I have memories and only friends in there. As well I run a small community page there and * years is already enough for missing a lot of fans. Thanks!

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Customer service issue
Reported by GetHuman-ameere
Aug 22nd, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 144106 others
0 customers following this


GetHuman-ameere started working on this issue
Aug 22nd 9:27am

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