Access existing Messenger profile on my phone after creating a new Facebook account. ... I've used Messenger app on my Android for years (it's linked to my phone number). Today, I created a Facebook account to join a specific group and I couldn't remember the name on my Messenger profile so put what I thought I had (* letters missing from my surname). Then, when I accessed my Messenger on my phone a moment ago, I found my whole history has disappeared (all messages, contacts, etc). It's a blank profile. This is not good at all for me, I'm quite desperate right now. How can I retrieve it? HELP!
Lots of things in my existing Messenger profile and now it's all blank!
Allow access to previous Messenger history and giving the option to merge with the new Facebook account.
Had Messenger since at least ****. New Facebook account today. Right now, I'm a very angry new customer!
Read through all the various helpcenter and forum posts to see what I can do. On top of that, my Facebook account is blocked for some reason. I'm incredibly frustrated. I should have stayed away from Facebook like I have for years. Access to one single group is not worth all this aggravation and hassle.