Facebook Customer Service Issues

My account got disabled on Facebook. I reported the issue and contacted Facebook through the disabled ineligible support box. I provided my passport ID as requested. Facebook replied saying they couldn't confirm the owner's identity. I responded confirming that I am the legitimate owner, but it has been 12 days without any further communication from Facebook. My disabled ineligible support box case remains open with no response. I need assistance with resolving this issue.

My Facebook ID is [redacted] and it has been blocked. I mainly use it to share my 13-year-old son's piano music clips. Please let me know the reason for this action as I only share his music content. I have no intention of violating any rules and if there's anything concerning, please notify me so I can rectify it. I kindly request the reactivation of my account as these clips are precious to us.

Hello, Dear Sir, When I try to log in to my Facebook account, I see the following message: "You can't log in to Facebook at this time. We will contact you shortly after reviewing it. You will now be logged out of Facebook as a security measure." It has been 7 days, and I have not received any response from the Facebook team. I created this account in [redacted], and I suspect someone may have tried to hack my account, resulting in this situation. This account is extremely important to me. Without any prior notice or explanation, it was disabled. I have a lot of business and educational information in that account that I urgently need. It is undoubtedly my genuine personal account; you can review my account, timeline, and everything. Please, Sir, assist me in reopening my account as soon as possible, even if it is just the Messenger account linked to this ID. Thank you. The email address I use to log in to Facebook is: [redacted]

Hello, I am currently experiencing difficulty logging into my Facebook account. Recently, when attempting to log in, I received a message indicating that my password is outdated, prompting me to request a new one via email or sms. However, the password in question has been in use for quite some time and has not been changed. Additionally, the contact information associated with my account, established approximately 9-10 years ago, is no longer valid. I am unsure how to proceed in resolving this matter and obtaining a new password. It is important for me to address this promptly. Thank you, Lee.

My son's Facebook account, Rein.R, was reported as spam, and he is unable to log in. We are waiting for the 6-digit SMS code from Facebook, but they have not sent it yet. Please contact us at the following email address or phone number: [redacted] [redacted]4 Hoping for a quick resolution. This is Reinhardt, Bonifacio's mother. My Facebook account is Yunji Sunn Lee.

I am having trouble resetting my Facebook password. Unfortunately, I am unable to reset it as the code is being sent to my old Yahoo email address, which I no longer have access to as I don't remember the password. It would be easier if the code could be sent to my phone number instead. Additionally, I suspect my Facebook account may have been hacked as there are posts that I didn't share and strangers accepting my friend requests. I have tried various methods to reset the password, but I am unable to do so as each setting change requires the current password which I cannot recall. I would appreciate it if Facebook could investigate this issue and inform me of the steps needed to recover my account and reset my password. Thank you.

I need assistance with my Facebook account. While sharing posts in groups I am a part of, Facebook flagged my account for suspicious activity, preventing me from logging in. Now, my account is under review, leaving me unable to access all the treasured photos stored there. I am devastated at the thought of losing these precious memories, particularly my child's baby pictures. I hope to regain access to my account and retrieve all the photos. It's disheartening how quickly Facebook can disrupt a user's experience and cause such distress. Please, Facebook, help me restore my account and memories!

Hello Facebook team, it appears that my account was mistakenly disabled by your security system. When I try to log in, I receive a message stating that my account has been disabled. I only uploaded my own clear picture and did not violate any policies. This account is old and crucial to me. I believe this information should be sufficient to reactivate my account. Please assist me in reopening it promptly. Thank you for your help.

Hello Facebook team, I believe there may have been a mistake in your security system that resulted in the removal of my account without any valid reason or issue. Upon attempting to log in, I received a message stating that my account has been disabled. I have only uploaded my own clear picture and have not used anyone else's identity. This account is significant to me as it is old and holds important information. I hope this information is sufficient for you to review and reactivate my account promptly. Thank you for your assistance.

I have come across a Facebook user utilizing a photo of the late Alan Rickman in a thumbnail to promote a video. This user has also edited images from the Harry Potter series in the past. Despite this, I believe it is inappropriate to use a picture of someone unrelated to Star Wars, especially of a respected actor who has passed away. I kindly request that the image be taken down either by the user or by the platform itself. Using Mr. Rickman's image in this manner is disrespectful to his memory. Thank you.

My Facebook account got locked, and to verify my identity, they requested an ID. After providing a bill photocopy, they asked for something specific from their list. I tried sending my Driver's License, adhering to their requirements, but consistently received the same response from various representatives like Kitty, Jordan, and Apple. Despite submitting my Driver's License along with other documents like my KS tax return with SS# redacted and a phone bill, I kept receiving the generic email asking for proof of identity. No matter how I sent my Driver's License and other documents, the response remained unchanged. It seems like automated responses are being sent, and I cannot access my account until they accept my verification documents.

My wife and I used to share an account, but I wanted to have my own. I attempted to set it up using my phone number and full name, but I got blocked after some initial success. When I tried to reset the password, I was informed of a security issue and to try again later. After that, I attempted to create the account with an email and new password, but I encountered the same issue of being blocked after some initial progress. I have already submitted a photo to verify my identity as requested, but I keep receiving a message saying "too many attempts, try later." Any suggestions on what to do next?

We recently updated our phone numbers, causing issues with receiving codes from Facebook. After creating a new account, I encountered a message stating the number was already in use or invalid. Attempting to use our home phone was unsuccessful as it cannot send or receive text messages. I preferred receiving codes via email rather than through phone numbers.

I am having trouble accessing my Facebook account. I tried using the last password I remembered, but it did not work. I attempted logging in with the two email accounts I thought I used, but with no success. It's possible I may have used an email that I no longer have access to. I believe I should still be able to regain access by using my phone number or name, but I am unable to find a way to contact a live person at Facebook for assistance. I am now considering deleting the account, but I need access to do so. Any help would be appreciated.

This morning, I encountered difficulties logging into my Facebook account that I've had for years. Upon attempting to reset my password, I realized my account had outdated contact information, preventing me from updating it. Shortly after, I received a disturbing message from an unknown number claiming to have hacked my Facebook and Instagram accounts. The individual identified me by name and demanded money or inappropriate photos in exchange for regaining access. I have refrained from responding to this message and remain unable to access my Facebook account.

I experienced issues with my Facebook account recently. At the end of November, it got disabled for a few days without clear reasons, and the responses I received were in Spanish. Once it came back, I changed my password, and things were fine until December 4th when my account was disabled again. I haven't received any explanations despite trying to contact them via email and text with no luck. I even attempted to create a new account, but that got disabled too. I run a small business and need my account to advertise. I've submitted various requests and ID verifications with no response. If for some reason my phone and email are compromised, please reach out to me on [redacted] or at [redacted] Thank you for your help. Kim

Every time I attempt to create a Facebook account to communicate with my boyfriend, I receive a message stating that suspicious behavior has been detected. It seems to happen when I use my Kindle Fire device. I tried making multiple accounts but they were all disabled. I managed to successfully create an account using my dad's laptop, but when I tried to log in from my tablet recently, I encountered the same issue. I don't own a phone, so I used my cousin's mobile phone to verify my account, which has a MetroPCS connection. However, Facebook is now prompting me to enter a real mobile phone number. I would greatly appreciate any assistance with this matter.

Hello respected Facebook team, On July 6, [redacted], I uploaded a video clip regarding iplbcci on our fan page named Ms. Dhoni Fan Club Nepal. This page aims to unite all fans of Mahi from Nepal and also conducts health awareness programs to help those in need on his birthday. As the admin, I uploaded a small video related to MS Dhoni as a motivational piece for the fans. I did not realize it was a copyright infringement, and I sincerely apologize for this mistake. We will ensure not to upload any copyrighted content moving forward. My account ([redacted]) under the name एल एन भट्टराइ was temporarily disabled by Facebook on December 4, with a notification stating it would be blocked for 3 days. However, even after the stated time, I was unable to gain access. I have reached out to the video owner to apologize and now humbly request Facebook to restore access to my account. I deeply regret my actions and seek your understanding and forgiveness. Warm regards,

My Facebook account has been hacked! Here are the details of the account: Name: Raphael Codjo Adoh, Email: raphaeladoh2020gmail.com, Phone Number: +[redacted][redacted]. I am unable to access it as the hacker changed the email, phone number, and password. The hacker has been sending suspicious messages to my friends from my account and even blocked them when they confronted him. This all occurred on the 21st and 22nd of November [redacted]. I need assistance in regaining access to my account. Thank you!

My Facebook account was hacked, and the details are as follows: Name: Raphael Codjo Adoh Email: raphaeladoh2020gmail.com Phone Number: +[redacted][redacted] I am unable to access it as the hacker changed the email, phone number, and password. The hacker has been sending suspicious messages to my friends using my account. When my friends confronted the hacker, they were blocked. This occurred on November 21st and 22nd, [redacted]. I need assistance in recovering my account. Thank you.