Hi,**Hope all is well.*I don’t know why, but I have been blocked out of my account whil...
GetHuman-glenndeg's customer service issue with Facebook from December 2018
2 views | 271011 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-glenndeg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-glenndeg's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-glenndeg will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-glenndeg can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-glenndeg may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-glenndeg's own words
Hi,**Hope all is well.*I don’t know why, but I have been blocked out of my account while I was flying from Amsterdam to nyc and now I have important work Facebook messages from someone who just had a passing in her family and I can’t text her back.*On top of that I am trying to make plans with my family and friends for my birthday in * days and I can’t use any feature in Facebook.**Is there any way you could please unblock my account as I think either someone hacked in my account while flying or something weird happened as I logged into Facebook with puffin earlier (if I wasn't supposed to I didn’t know this).**Please can you help me because I feel horrible I can’t reach my colleague who just had someone pass in her family (I don’t have her number).**Thanks,**Glenn
GetHuman-glenndeg did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-glenndeg fixed the problem
We are waiting for GetHuman-glenndeg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.