When I tried I log in to my Facebook accnt it says that it is suspended.So I follow the...

GetHuman1149787's customer service issue with Facebook from September 2018

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The issue in GetHuman1149787's own words
When I tried I log in to my Facebook accnt it says that it is suspended.So I follow the suggestion by confirming my identity,recognized my friends name in the ptheir picture,my phone number and such.they also show asking for confirmation to the recent activities that my account do and i confirming it that its me was doing it.then they require to reset my passwords. I do just they say, so many times. But in the end,it says something went wrong,i couldn't retrieve my Facebook account. What should I do? I have so many pictures of my loves ones (family and friends,vacation that I had) there that is important for me as it is a remembrance. I got many pictures of my boyfriend there that I put in private,cause I felt like it safe to keep a copy there rather just on my phone thta possible lost when it get broken.And also, my online selling costumers from the groups were contacting me in that account and it is my source of living.that why I badly begging for your consideration if I done something wrong. Please tell me how can u retrieve my account and I am willing to cooperate the requirements that might be needed like goverment issued ID.please please help me to retrieve my account. My name in facebook is Lorna Demoral Badayos, email address is *****@***.com number is ***********.**Begging for consideration,*G.A.S*Lorna Badayos

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Facebook

Customer service issue
Reported by GetHuman1149787
Sep 16th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 142080 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1149787 started working on this issue
Sep 16th, 2018 2:56am
GetHuman1149787 indicated the issue is not fixed yet.
Sep 16th, 2018 2:58am