I have received the following issue:*"We’ve detected suspicious activity on your Facebo...

GetHuman1146791's customer service issue with Facebook from September 2018

2 views | 141399 similar | 0 following
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1146791's own words
I have received the following issue:*"We’ve detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution.*It’s likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing. Learn more in the Help Center.*Over the next few steps we’ll walk you through a security check to help secure your account, and let you log back in."*However, when I try to follow the process for the security check, the system doesn't work and will just "egg timer" or "hang" and will proceed no further. Hence I can not gain access to my account. please can some one fix the issue on the facebook account connected to the the email address attached. Thanks

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Facebook

Customer service issue
Reported by GetHuman1146791
Sep 15th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 141399 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1146791 started working on this issue
Sep 15th, 2018 12:29pm
GetHuman1146791 shared this issue with friends on Facebook
Sep 15th, 2018 12:30pm

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