Dear Support , *I have for weeks tried to ask for help through "report problem" through...

GetHuman-teamstu's customer service issue with Facebook from September 2018

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The issue in GetHuman-teamstu's own words
Dear Support , *I have for weeks tried to ask for help through "report problem" through my second acccount with username : *****@***.com*****My problem with *****@***.com is that for some weeks ago required a security check , and thats is of course ok.**BUT the problem is that I have not updated the mobile number in my profile so I am not able to receive the *-digit code to complete the Security check.*****The number registered is ** ** ** ** , but that number is not longer valid and not working , so what I am asking for is if you could email me the six digit code , so i can access my FB account and change * update my mobile number.*****Its very important for me to get the account open again as soon as possible, I have all my relatives there and also my my main online activity and contact there.**No there is a Hurrican in US where some of my relatives lives and we need to stay in touch , so i am begging you to help me ASAP.*****I have attached a copy of my passport and copy of the screenshot of my account team-S*****@***.com , where you see the situation I am talking about.*****Thank in advance********Rolf Stuvik**username: team-S*****@***.com

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Facebook

Customer service issue
Reported by GetHuman-teamstu
Sep 15th, 2018 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 141374 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-teamstu started working on this issue
Sep 15th, 2018 11:50am
GetHuman-teamstu shared this issue with friends on Facebook
Sep 15th, 2018 11:50am
GetHuman-teamstu indicated the issue is not fixed yet.
Sep 15th, 2018 12:05pm