I forgot my login password to my Facebook account with an email I used to have...
GetHuman-jacobjdf's customer service issue with Facebook from September 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jacobjdf will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jacobjdf can let us know if they help or not.
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Before contacting them, items GetHuman-jacobjdf may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jacobjdf's own words
I forgot my login password to my Facebook account with an email I used to have *****@***.com which I no longer have access to and I’ve had to replace my phone that contains the number currently on this old Facebook account of mine. So I have no way to gain access so I made a new account. Though, I really appreciate it if ya could get me back on to this old Facebook account of mine the user Name Is Jacob Fowler ( Drift-Reaper ) it has a background photo of a cat staring a water with profile picture of a guy with a hockey mask sitting in a chair staring at the calendar. I’d like to have this account back cuz I bought something on a game that I was playing called Vega Conflict that I have connected to this Facebook account and I hate to have to re-buy something I already own on an old Facebook account I have that I can’t get access to. More things to help find my account... I got ** friends on it and am followed by * people. If ya need more info to find my account let me know.
GetHuman-jacobjdf did not yet indicate what Facebook should do to make this right.
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