Hello Sir*Ma'am,**I work at the Hickam Passenger Terminal and we have a Facebook page w...

GetHuman1140557's customer service issue with Facebook from September 2018

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The issue in GetHuman1140557's own words
Hello Sir*Ma'am,**I work at the Hickam Passenger Terminal and we have a Facebook page where we advertise our flight schedule and post information about upcoming flights. We also allow passenger to send us questions so we can help answer them before they come in to fly. However, Facebook now flags our page for two step authentication with a pin for each user that logs into our facebook page. We have multiple users logging in from different computers to monitor the page daily. If there any way we can get around the two step authentication process. It creates many issues for us daily. We are in the U.S. Air Force and we use this page to distribute information to our passengers daily. I have reached out to other Passenger Terminals and they mentioned that they experience the same issues with logging into their facebook pages to update their information. Please let us know if there is anything we can do to alleviate our issues. Thank you for your assistance!

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Facebook

Customer service issue
Reported by GetHuman1140557
Sep 13th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 139722 others
0 customers following this

Timeline

GetHuman1140557 started working on this issue
Sep 13th, 2018 11:47pm

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