my Facebook account was compromised by an hacker who did changed recovery phone and ema...

GetHuman1037630's customer service issue with Facebook from August 2018

10 views | 117033 similar | 0 following
Help with my Facebook issue
GetHuman1037630's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1037630 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1037630 can let us know if they help or not.
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The issue in GetHuman1037630's own words
my Facebook account was compromised by an hacker who did changed recovery phone and email please I highly need your team please.........,..it happened a day before yesterday when I wanted to login into my account which returned password incorrect error which at last I wasn't able to get back.........the recovery email added to my account Denis Kiplimo is *****@***.com*thereafter I retry to blocked the account on more of trial attempts please help it out.......my account had very important documents in my life..........your team has been working well and I do believe in you to look this head cracking issue at hand......kindly help out as much as you can please my recovery email is *****@***.com and my phone recovery account is ************* which ended being deleted from my own profile......I had no clue on how the hacker went with my account but lately It came to my attention of so.******your help will be greatly honoured as expected....please help me recover my account kindly ...,,.........,........................***...I'm waiting for your help anytime soon please help out .the act was so sickening at large .....,...............................the profile is the one with mirror images on profile and the cover photos with over ****photos inside with documents contained

GetHuman1037630 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1037630
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 117033 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1037630 started working on this issue
Aug 26th, 2018 6:11am
GetHuman1037630 indicated the issue is not fixed yet.
Aug 27th, 2018 7:54am
GetHuman1037630 shared this issue with friends on Facebook
Aug 27th, 2018 7:55am
GetHuman1037630 indicated the issue is not fixed yet.
Aug 27th, 2018 7:58am
GetHuman1037630 shared this issue with friends on Facebook
Aug 27th, 2018 7:59am
GetHuman1037630 indicated the issue is not fixed yet.
Aug 27th, 2018 8:00am
GetHuman1037630 shared this issue with others over email
Aug 27th, 2018 8:00am
GetHuman1037630 shared this issue with others over email
Aug 27th, 2018 8:01am
GetHuman1037630 indicated the issue is not fixed yet.
Aug 27th, 2018 8:04am

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