All I know I posted a picture this morning and then somebody ask to be my friend later...

GetHuman-juannegr's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-juannegr's own words
All I know I posted a picture this morning and then somebody ask to be my friend later on l go check .and I'm being asked for a photo .THE THING IS THIS IS ABOUT THE EIGHTH TIME THIS HAS HAPPENED TO ME AND EVERY TIME IT TAKES A MONTH OR MORE TILL THEY RELEASE THE ACCOUNT BSCK AND *NEVER THE REASON WHY THEY TOOK IT ALWAYS WANT TO CHECK SOMETYPE OF ACTIVITY AFTER THE FIRST TWO TIMES A THATS WHEN MY INFO WAS HACKED AN MONIES TOOKEN FROM MY BANK ACCOUNT .I STOP BEING ON FACEBOOK AT ALL REALLY. I CHECK IN AND THEN LEAVE FOR DAYS SOMETIMES WEEKS CAUSE EVERYTIME I COME BACK THE SAME THING START UP AGAIN.ALWys password sign in .not tap your photo like it was said it's gonna be.and when I put my password in they say it's not it.this time I'm trying to sign in on one of my pages and they keep sending me to the ones I Dont want. And when I finally get the page an change my password .they send me back to the accounts I Dont want
GetHuman-juannegr did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-juannegr fixed the problem
I KEPT ON COMPLAINING AND I HAS YOUR HELP AND INFLURNCE ON MY SIDE .SO WHEN I FINALLY WAS ALLOW TO TALK TO A TECH, AND THAT TECH .TRIED TO PASS ME OFF ANOTHER TEVH FROM A DIFFERENT COMPANY AND WAS GOING TO BE CHARGED ONLY FOR TELLING HIM MY PROBLEM. THEN HE WILL GIVE ME ADVICE AND IF I WAS SATISFIED WIT THE ANSWER ILL GET MY MONEY BACK. LIKE I WAS STUPID ENOUGH TO LET MYSELF BE BOUND TO A CONTRACT AND THE ISSUE WASNT BEING FIXED .SO I SAVED EVERYTHING AND TOLD THEM .THAT WAS THE PURPOSE. OF THEM CLOSING MY PAGE AND TAKING MY PHOTO .AFTER A WHILE MY PAGE CAME BACK A RULE OF HOW EVERYTHING IN RUN OR SUPPOSE TO BE RUNNED.AND RULES AND REGULATIONS SHOWED ON THE SCREEN.AND WAS TOLD GO BACK TO F.B
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Facebook

Customer service issue
Reported by GetHuman-juannegr
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
GetHuman-juannegr shared how to fix
Seen by 14 customers so far
Similar issue to 116910 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-juannegr started working on this issue
Aug 26th 3:08am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 4:20am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 4:53am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 5:34am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 5:42am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 6:43am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 7:01am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 7:16am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 7:16am
GetHuman-juannegr shared this issue with friends on Facebook
Aug 26th 7:17am
GetHuman-juannegr indicated the issue is not fixed yet.
Aug 26th 1:32pm
GetHuman-juannegr confirmed the issue is fixed. Hooray!
Aug 27th 4:26pm