My Account, LeoMartelon@Gmail.com, has won the facebook lottery! $***,***.** is ready...

GetHuman-leomarte's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-leomarte's own words
My Account, LeoMartelon@Gmail.com, has won the facebook lottery! $***,***.** is ready to be shipped "Right to my doorstep!" All I have to do is pay Fed-Ex a "Shipping fee." (They need a ** digit credit card number to withdraw some cash! *nods*) And I CANNOT PROVIDE THAT FOR THEM! I had a Brain Aneurysm Bleed on Oct. **rd, ****. And ever since that date, I have been depending on my Social Security to keep me alive! I reside in an Assisted Living Home. And my "House Man" gets my check on the *nd every month! He takes his rent off the top, and holds the other $*** for me thruout the month. He gives me $*** dollars, on the *th, $*** on the **th, and $*** on the **th. IN CASH! That is how I buy my food, and my cats food. And my cigarettes! I CANNOT forefit $*** for a shipping fee! That would cause me to be HUNGRY! Why is such a wealthy organization such as facebook, or Fed-Ex forcing a disabled man to forefit his FOOD MONEY for a shipping fee? THAT IS NOT FAIR! Looks like a scam, smells like a scam, and I WILL NOT give my last dollars out to a scam! WhyTF did I win a Lottery that I didn't even enter? Please get these "facebook Agents" off my back! This mentally disabled man is not capable of dealing with the problem! I cannot get any sleep because I spend EVERY NIGHT, ALL NIGHT LONG, trying to explain to these people that I DO NOT HAVE A ** DIGIT CREDIT CARD NUMBER! * Why am I being Harrassed in such a way? My account is temporarily shut down because of so many hassles on this account! PLEASE PUT A STOP TO THE SHIPPING FEES! And please re-activate my account ASAP! I wish to forefit my winnings!

GetHuman-leomarte did not yet indicate what Facebook should do to make this right.

How GetHuman-leomarte fixed the problem
Forfeit my original facebook account. Create a new one.
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Facebook

Customer service issue
Reported by GetHuman-leomarte
Jul 17th, 2018 - 5 years ago
Fixed
GetHuman-leomarte shared how to fix
Seen by 18 customers so far
Similar issue to 75231 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-leomarte started working on this issue
Jul 17th, 2018 1:29pm
GetHuman-leomarte shared this issue with friends on Facebook
Jul 17th, 2018 1:29pm
GetHuman-leomarte indicated the issue is not fixed yet.
Jul 17th, 2018 10:25pm
GetHuman-leomarte indicated the issue is not fixed yet.
Jul 17th, 2018 11:35pm
GetHuman-leomarte indicated the issue is not fixed yet.
Jul 18th, 2018 5:56pm
GetHuman-leomarte indicated the issue is not fixed yet.
Jul 18th, 2018 6:22pm
GetHuman-leomarte shared this issue with others over email
Jul 18th, 2018 6:23pm
GetHuman-leomarte indicated the issue is not fixed yet.
Jul 18th, 2018 9:18pm
GetHuman-leomarte shared this issue with friends on Facebook
Jul 18th, 2018 9:19pm
GetHuman-leomarte indicated the issue is not fixed yet.
Jul 18th, 2018 9:26pm
GetHuman-leomarte shared this issue with friends on Facebook
Jul 18th, 2018 9:27pm
GetHuman-leomarte confirmed the issue is fixed. Hooray!
Jul 21st, 2018 7:12am