My account is blocked since the **th of May. Says someone tried to log on from a forei...
GetHuman-milthepi's customer service issue with Facebook from May 2018
Help with my Facebook issue
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GetHuman-milthepi's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-milthepi will want to follow the link below to head to their help center. We will check on GetHuman-milthepi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-milthepi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-milthepi's own words
My account is blocked since the **th of May. Says someone tried to log on from a foreign country. I tried to have a reset code sent to me, but you send the code to a mailbox that I haven't used in a year. My OLD email was *****@***.com. I no longer have access to that email. It is closed. My new email address is *****@***.com and I also have access to *****@***.com. Please unlock my account straight up (that would be best) or send me an email with instructions and*or code so I can get back into my facebook. I also created a NEW Facebook profile (didn't know I wasn't supposed to) (sorry) that will need to be deleted. It is the one with no picture. The one that needs to be reset is the one with my picture on it.
GetHuman-milthepi did not yet indicate what Facebook should do to make this right.
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