I was a very loyal customer to fabletics And had earned over **** points placed an orde...

GetHuman-robincos's customer service issue with Fabletics from September 2018

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The issue in GetHuman-robincos's own words
I was a very loyal customer to fabletics And had earned over **** points placed an order today and went to use my points and realize that they actually took away over *** of the points that I earned from being a loyal customer. I reached out to chat and asked him to please replace my *** points and they refused so there’s Apsley nothing they could do for me that is ridiculous they lost a very good customer for the cost of a few hundred points that I had earned. Their customer service is not empowered to help and correct issues and because they can’t do anything I am walking away from fabletics forever. They should have easily fix my issue if they cared to keep a customer that spends over $****year for the past * years!!!!

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Fabletics

Customer service issue
Reported by GetHuman-robincos
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 90 others
0 customers following this

Timeline

GetHuman-robincos started working on this issue
Sep 14th, 2018 6:57pm

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