I’ve been on hold OVER ** minuets now. *I’ve sent an email and a call back request. WHA...

GetHuman-mrsdta's customer service issue with FIA Card Services from August 2018

Help with my FIA Card Services issue
The issue in GetHuman-mrsdta's own words
I’ve been on hold OVER ** minuets now. *I’ve sent an email and a call back request. WHAT ELSE CAN I DO ???*My account is being automatically debited every month and I need to know why??? Well my call just dropped after ** minutes....*Please email me: *****@***.com*D. Anderson *Brandon MS *******MY ISSUE IS NOT FIXED!!!*A message posted as soon as I did my *nd post: issue fixed! hooray: REALLY ****
I’ve been working on this for two months.

GetHuman-mrsdta did not yet indicate what FIA Card Services should do to make this right.

After working on this for the second month , I finally found out what FIA services is. If you have a Bank of America card on direct draft that’s what it is. And it took all this time to find that out . I happened to see Bank of America under one of the Internet searches that I did. I called Bank of America and I spoke with Kayla. She cleared it up in less than a minute. Thank you Kayla for your kind and prompt assistance. By the way, she called me back from an automated line request within ten minutes. I’m thankful that I didn’t have to stay on hold for over ** minutes. Now........problem solved.
How GetHuman-mrsdta fixed the problem
My issue IS NOT FIXED.
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FIA Card Services

Customer service issue
Reported by GetHuman-mrsdta
Aug 27th, 2018 - 3 years ago
Seen by 25 customers so far
Similar issue to 44 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account


GetHuman-mrsdta started working on this issue
Aug 27th, 2018 8:33pm
GetHuman-mrsdta confirmed the issue is fixed. Hooray!
Aug 27th, 2018 8:33pm
GetHuman-mrsdta shared this issue with friends on Facebook
Aug 27th, 2018 8:42pm