I placed an order (EXPR*********CMH) on sunday and mistakenly I forgot to put my apartm...

GetHuman-smohebi's customer service issue with Express.com from November 2018

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I placed an order (EXPR*********CMH) on sunday and mistakenly I forgot to put my apartment number in my address. I called the express customer service * times and they could not change my address. on last call I asked the customer service to cancel my order and I will place another one and she accept that. But I received an email today which shows that my order has been shipped without apartment number!! So I want to refund my money since I placed another order
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Express.com

Customer service issue
Reported by GetHuman-smohebi
Nov 28th, 2018 - 9 mons ago
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GetHuman-smohebi started working on this issue
Nov 28th, 2018 7:23pm