Booked two Disney vacations with expedia months ago. Yesterday I received two calls fro...

GetHuman-sallyamc's Find Itinerary issue with Expedia from September 2020

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Itinerary number, Email on account, Name on account, and Phone number on account
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The issue in GetHuman-sallyamc's own words
Booked two Disney vacations with expedia months ago. Yesterday I received two calls from Expedia Reps saying my accomodations at Disney were no longer available. They offered Caribbean Beach resort as an option, but we were not happy with it and they were contacting Disney for options, After ** * minutes online waiting I was disconnected. I tried to call them back but the number did not work. They made no effort to contact me to resolve the issue. (agents were Casey & Koi)**This am I went online with Expedia to resolve the issue. The agent Elizbeth began to assist at *:** and at **:** she said she had a Disney agent helping and then she stopped communicating !! I have talked to THREE agents for over * hours and NO ONE CAN HELP???? **Id cancel but this is a special trip for my granddaughters birthday!!! We are scheduled to go in FOUR DAYS!!! **I've gone online there is availability?????

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Find Itinerary issue
Reported by GetHuman-sallyamc
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5410 others
0 customers following this


GetHuman-sallyamc started working on this issue
Sep 27th, 2020 3:15pm

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