Hello,*My itinerary number is: ***************I booked a flight from Geneva to Detroit...

GetHuman-thirotlv's Change Booking issue with Expedia from September 2020

Help with my Expedia issue
The issue in GetHuman-thirotlv's own words
Modifying one leg of my trip. ... Hello,*My itinerary number is: ***************I booked a flight from Geneva to Detroit, October * to November ** and I need to change October * for October *.*I have seen this morning that the price of the ticket is still the same and I would like to have the same itinerary: Geneva *:** am to Amsterdam - layover *:** hour - Amsterdam to Detroit.*The representative of Expedia told me *) the only possibility was to go through Paris* and that the price will double.*Can you help?*Thank you
I have checked and the flight I need is available, but Expedia says that I can't choose the company I will fly with nor the stop location, and they want me to pay a ticket difference that does not exist!
I would like to have my flight move from October *th to October *th without any increase of the price as the companies claim that there is no charge for changing flights and that I can see the prices are still the same on the website. I also want the exact same itinerary that is Geneva to Amsterdam, Amsterdam to Detroit.
I travel a lot overseas and I've been using Expedia services for a long time for my family and I.
I have called Expedia three times, I cannot make the change by myself.
How GetHuman-thirotlv fixed the problem
I phoned Expedia a fourth time telling them that I had checked prior to my call and there was room for the same flight at the same price in the day I was interested in. The rep first told me it wasn’t possible and I asked if I could talk to her supervisor or anyone who had the authority to decide on the matter. She put me on hold and solved it by herself.
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Expedia

flight booking
Change Booking issue
Reported by GetHuman-thirotlv
Sep 10th, 2020 - 2 years ago
Fixed
GetHuman-thirotlv shared how to fix
Seen by 26 customers so far
Similar issue to 7640 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman-thirotlv started working on this issue
Sep 10th, 2020 8:29am
GetHuman-thirotlv indicated the issue is not fixed yet.
Sep 10th, 2020 8:31am
GetHuman-thirotlv confirmed the issue is fixed. Hooray!
Sep 10th, 2020 2:21pm
GetHuman-thirotlv confirmed the issue is fixed. Hooray!
Sep 10th, 2020 2:27pm

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